Consumer Privacy Notice

FACTS

What Does Valley View Home Loans Do With Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Income
  • Credit history and Credit scores
  • Mortgage rates and payments and Employment information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Valley View Home Loans chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Valley View Home Loans share?

Can you limit this sharing?

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –

to offer our products and service to you

No

We don’t share

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes –

information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes –

information about your creditworthiness

Yes

No

For our affiliates to market to you

(Only use with Affiliates)

No

No

For nonaffiliates to market to you

No

We don’t share

 

Questions?

Call 1-855-550-8500 or go to https://valleyviewhomeloans.com

Who We Are

Who is providing this notice?

Valley View Home Loans

What We Do

Valley View Home Loans protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.

These measures include computer safeguards and secured files and buildings.

Additional privacy safeguards

We take all necessary precautions as defined by applicable law.

How does Valley View Home Loans collect my personal information?

We collect your personal information, for example when you

  • Apply for loan
  • Give us your income information or give us your contact information
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies reacted by common ownership or control. They can be financial and non-financial companies.

  • Valley View Home Loans has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Valley View Home Loans does not share with nonaffiliated so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Valley View Home Loans does not enter into joint marketing agreements.

 

Third-Party Personal Data: Personal Data relating to third parties stored in your email and mobile device address books, including, without limitation, names, email addresses, and phone numbers. Third-Party services may request permission to access such Personal data.

Cookies: The Platform uses cookies, and similar technologies to cookies, to collect information about your access and use of the Platform. A number of cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to the Platform and will last for longer. You can also update your privacy settings on your device by setting the “Limit Ad Tracking” and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store. You can also stop information collection by uninstalling the App on your device and you can use the standard uninstall process available as part of your device for this purpose.